Frequently Asked Questions


  • Where should I drop off my clothes?
  • At Wash-It-laundromats premises at Bosman's Club Apartments, Unit 3, Distillery Road, Stellenbosch

  • How will I know that my laundry has been cleaned & is ready?
  • You will receive an email notification when your laundry is ready for collection

  • What time will I get my laundry back?
  • Standard order processing time is 48 hours
  • Express service at a 10% premium:
  • Drop off before 09:00 and collect at 17:00
  • Drop off after 09:00 and collect next day

  • Do I need to bring my own detergent?
  • No the washers are connected to an automatic dosing system that will introduce just the right amount of detergents based on the washing program selected and weight of the laundry

  • What payment methods do you accept?
  •  We accept Snapscan, Zapper. Card payments will be available soon

  • Can I self-wash more than 5 kgs at one time?
  • Yes, our wash and dry machines have a 10kg capacity per load
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